Contact Expert Appliance Pro

Choose the fastest path so we route you to the right team: Customer Service (returns, billing, order help) or Parts Department (research, quotes, model/serial help).

Customer Service
Returns (RMA), billing, order status, general inquiries
Message Customer Service Email Customer Service
Email customerservice@expertappliancepro.com Hours Monday–Friday: 9:00am – 4:30pm ET
Parts Department
Part research, quotes, model/serial help and part questions
Part Request Form Part Search
Email part-research@expertappliancepro.com Hours Mon–Fri: 8:00am–9:00pm ET Weekend: Sat 8:00am–6:00pm • Sun 10:00am–6:00pm ET
Send a message to Customer Service

Use this form for returns (RMA), billing, order status, and general questions. For part research, please use the Part Request Form so your request reaches the parts team faster.

Return Information (RMA required)

No returns accepted without an RMA number.
Please use the form below for instructions and a no-cost prepaid return label when applicable.

Expert Appliance Pro customer service and order support team
Customer Service • Billing • Returns • Order Help
Customer Service
Phone
1-603-367-3611
1-914-294-2432
Email
customerservice@expertappliancepro.com
Headquarters
Albuquerque, New Mexico.
Warehouse locations in all states—excluding Alaska—to ensure fast, reliable delivery nationwide.
Working Hours
Monday–Friday: 9:00am – 4:30pm ET
Returns

RMA required. Use the form for instructions and a no-cost prepaid return label when applicable.